Guest Relation - Executive for Malabar Gold & Diamonds

Malabar Gold & Diamonds

Delhi,India

Name of the Company	Malabar Gold & Diamonds
Companies Official Website	Visit Now
Educational Qualification(required)	NA
Job Profile	Guest Relation - Executive
Experience	Freshers
Job Location	Delhi,India
Salary Package	NA
Number Of Vacancies	NA
Skills Required	Expertise in Customer relation Good Communication Skill

Job Role

To welcome the guests, understand their requirements, and direct them to the right salesperson ensuring customer satisfaction.

To engage with the customer, understand the customer’s requirement targeting customer delight, and direct them to the proper section.

Upgrade personal and company image to stimulate maximum customer appeal.

Ensure that all guest inquiries and complaints, whether in person, on the telephone, or via email, are dealt with in a friendly and professional manner.

Accurately gather customer data related to pre-purchase, conversion, footfall data, etc.) for the analysis.

Assist in managing the overall Store ambiance through maintenance of displays (E.g., dangler, standee, store decorations, etc.) and supporting the Store to adhere to VM guidelines.

Call up potential customers(leads), invite existing and potential customers to exhibitions, publicize promotional events/campaigns, etc.

Guide customers in the scheme opening process and provide timely reminders related to the scheme payment dues to the customers.

About Company

Malabar Gold & Diamonds is the flagship company of Malabar Group, a leading diversified Indian business conglomerate. Established in 1993 in the Indian state of Kerala, Malabar Gold & Diamonds today has a strong retail network of over 285 outlets spread across 10 countries in addition to multiple offices, design centers, wholesale units and factories spread across India, Middle East, Far East & USA. With an annual turnover of $4.51 billion, the company currently ranks as one of the largest jewellery retailers globally. With 14 manufacturing units in India and GCC – the company currently has 12 exclusive jewellery brands to cater to the discerning needs of its customers. The company is headquartered in Kerala with branches across India, Middle East, Far East and the USA. The group, owned by over 4,000 shareholders excels in quality products and services, and has more than 13,000 professionals from over 26 countries working for its continued success.

Connect Hiring Team

Contact Person's Email	NA
Contact Person's Whatsapp	NA
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